We always put our clients’ interests first
We strive to provide the highest-value service and outcome for our clients, our partners, and ourselves. And to do this well, we are guided by four values that, taken together, enable us to Do The Right Thing. This is how we define Education, Consultation, Responsiveness, and Respect.
Informing and guiding so that you, our client, have a full understanding of the topics and choices under review.
Bringing all relevant interests into consideration and conversation to be sure we have a full picture.
Making every effort to reply as promptly as possible and to keep you apprised during processes that take more time.
Listening with empathy in order to learn what you need. Then advise you as we are able and as is practical and feasible for you.
Building relationships allows us to serve you best
First – A Free Consultation
We begin by listening to you to determine your needs and evaluate the time and money that you could save by using a PEO.
Second – Research
Using the information from our initial consultation, we research the available options to determine the best PEO solution for your unique goals and situation. We survey the options, talk to colleagues and affiliates, and take the time to seek out special products and services.
Third – Recommendations
We present to you what we believe are the best options for you, taking time to explain how you will potentially benefit from each choice.
Then – The Right Relationships
When you make your choices, we help you get started to establish relationships that provide the support services you want. Throughout the term of these relationships, we stay by your side and are available as you need us to help in any way we can.
We are experts who work collaboratively
Denise Merritt – MBS Founder/ CEO
For over 25 years Denise has helped business owners with their employee administration solutions. Since founding Merritt Business Solutions in 2017, Denise has realized her true professional calling. “As a broker, I rarely have to say ‘no’ to a prospect. We can make sure our clients’ best interests become our top priority,” she says.
Working in the role of Business Consultant for multiple leading PEOs, Denise learned first-hand the art and skills for fitting clients’ business circumstances with the PEO company most suited to their immediate and long-term needs. She began her career in customer service/human resources where she acquired certifications including:
- Health and Life license
- PHR (Professional of Human Resources) certification
- OSHA 501(c) certification for General Industries.
Throughout her career, Denise has been fortunate to work with leaders and mentors who have taken a personal interest in her career advancement. She is currently involved with the NGLCC’s Mentorship Program through which Denise is coached by Toyota’s Supplier Diversity Manager – a rich and rewarding experience. Denise is an active community volunteer, never forgetting the importance of the help she has received from others.
Contact Denise by email at [email protected] or give her a call at (407) 701-3250.
Jessica Meiresonne – chief operating officer
Jessica joined MBS in 2019 to support its rapid growth. She brings over 13 years of customer service and program/process management to the complex world of brokering PEO insurance services. Her experience in various industries including national hospitality, retail, and restaurants provides a foundation for understanding the needs of MBS business clients.
Jessica is a people-person with an innate sense of organization (and humor) and a patient temperament. She has a genuine interest in others, collaborates easily and is an excellent communicator. She is a natural fit with MBS’ culture, values and intention to be a trusted partner to clients.
ANA NELSON – vice president of sales
Ana is an experienced sales and market development executive who leads MBS’ growth in existing lines of business as well as in developing new partnerships and services. Leveraging her extensive cross-industry experience, Ana plays a key role in helping guide the strategic direction of the company.
As a native speaker of Portuguese who is also fluent in Spanish, Ana represents MBS in local and regional Hispanic chambers of commerce and interest groups. She strengthens MBS’ abilities to connect with and serve the Latinx business communities.
Before joining MBS, Ana had more than a decade of growth and executive leadership accomplishments in entertainment, hospitality, and retail industries. She has built her career on delighting and exceeding expectations.
With a joyful laugh and a determined focus, Ana exemplifies the MBS spirit of having fun even during the hard times. She is creative, pro-active and passionate about MBS’ commitment to ‘do the right thing.’
Contact Ana by email at [email protected] or give her a call at (407) 319-0533.
Patrice Lynch – Benefits Manager
Patrice bridges the worlds of benefits management, brand marketing and client relations – and brings this blended experience into the MBS team. Patrice leads the MBS benefits line of business.
For more than 25 years, Patrice has demonstrated self-motivated entrepreneurialism as a business owner as well as working in marketing and management leadership in corporate environments.
Patrice began her career in the insurance industry of 40 years ago under the mentorship of her mother, Mary ‘Pat’ Lynch CLU, ChFC, a leading insurance professional in the Central Florida area. Patrice continues this legacy, serving MBS clients with her vast experience and expertise.